FAQ Category: Installation & Preparation

Engineered and vinyl options are suitable for basements. Solid hardwood is not recommended below grade due to moisture sensitivity.

Yes. Acclimation allows the wood to adjust to your home’s temperature and humidity. Generally, leave the boxes unopened in the room for at least 48–72 hours before installation.

Yes. Our engineered hardwood is compatible with most radiant heating systems. Always follow the installation guidelines and maintain temperature and humidity stability.

The subfloor must be clean, dry, level, and structurally sound. Moisture content should be tested before installation, especially for concrete substrates.

Yes, if you’re experienced with flooring installation. However, for best results, we recommend professional installation — especially for glued or nailed applications.